Terms of Service
Last Updated: May 10, 2026
Welcome to Knockout Cleaners. By accessing or using our website (knockoutcleaners.com), submitting forms, or opting in to our SMS messaging program, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.
1. Business Information
Knockout Cleaners is a professional pressure washing and exterior cleaning company based in Montclair, California, serving the Inland Empire and surrounding areas.
- Phone: (714) 561-0709
- Email: knockoutcleaners18@gmail.com
- Address: 4370 Holt Blvd, Montclair, CA 91763
2. Eligibility & Age Restriction
You must be at least 18 years of age to use our website, request services, or opt in to our SMS messaging program. By using our services, you represent and warrant that you are 18 years of age or older.
3. Services
Knockout Cleaners provides professional exterior cleaning services including but not limited to house washing, roof washing, window cleaning, solar panel cleaning, concrete cleaning, and commercial cleaning services. Service quotes provided through our website are estimates and may be adjusted upon on-site inspection.
4. SMS Messaging Program
Knockout Cleaners offers an SMS messaging program to provide convenient communication with our customers. By opting in to our SMS program, you agree to the following terms:
4.1 Program Description
Our SMS messaging program is used for:
- Appointment scheduling and confirmations
- Quote follow-ups and estimate details
- Service reminders and scheduling updates
- Promotional offers and seasonal specials
- Customer service communications
4.2 Consent
By checking the SMS opt-in checkbox on our forms, you expressly consent to receive recurring text messages from Knockout Cleaners at the phone number you provide. Checking the SMS consent box is optional and is not required to receive a quote or use our services. Your consent is not a condition of any purchase or service agreement.
4.3 Message Frequency
Message frequency varies based on your interactions with Knockout Cleaners, including quote requests, appointment scheduling, and service follow-ups. You may receive multiple messages per week during active service periods, or fewer when no services are scheduled.
4.4 Message & Data Rates
Standard message and data rates may apply to all SMS messages sent and received, depending on your mobile carrier and service plan. Knockout Cleaners is not responsible for any charges imposed by your carrier for sending or receiving text messages.
4.5 How to Opt Out
You can opt out of receiving SMS messages from Knockout Cleaners at any time by using any of the following methods:
- Text STOP — Reply STOP to any SMS message you receive from us. You will receive one final confirmation message and will no longer receive text messages from Knockout Cleaners.
- Call us — Contact us at (714) 561-0709 to request removal from our SMS list.
- Email us — Send an opt-out request to knockoutcleaners18@gmail.com.
After opting out, you may still receive non-marketing transactional messages related to any active service appointments.
4.6 Support
For help with our SMS messaging program, you can:
- Text HELP — Reply HELP to any SMS message for assistance.
- Call: (714) 561-0709
- Email: knockoutcleaners18@gmail.com
4.7 No Sharing of SMS Data
Knockout Cleaners will never sell, share, rent, or disclose your SMS opt-in consent, phone number, or any SMS-related personal data to third parties or affiliates for their marketing purposes. Your SMS consent information is used exclusively by Knockout Cleaners for the purposes described in these Terms and our Privacy Policy.
4.8 Carrier Liability Disclaimer
Knockout Cleaners and participating wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier. Carriers are not responsible for the content of messages sent through our SMS program. T-Mobile and other carriers are not liable for delayed or undelivered messages.
5. Website Use
You agree to use our website for lawful purposes only. You may not use the site in any way that could damage, disable, or impair the site or interfere with any other party's use of the site. You agree not to submit false or misleading information through our forms.
6. Quote Requests & Forms
When submitting a quote request through our website, you agree to provide accurate and complete information. The information you submit (name, phone number, email, city, service details) will be used to provide you with a service estimate and communicate with you about your inquiry.
7. Privacy
Your use of our website and services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.
8. Intellectual Property
All content on the Knockout Cleaners website, including text, graphics, logos, images, and software, is the property of Knockout Cleaners and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Knockout Cleaners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or services. Our total liability for any claim related to our website shall not exceed the amount you paid for services, if any.
10. Indemnification
You agree to indemnify and hold harmless Knockout Cleaners, its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the website, violation of these Terms, or infringement of any third-party rights.
11. Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website or SMS messaging program after changes are posted constitutes acceptance of the revised Terms.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of San Bernardino County, California.
13. Contact Us
If you have any questions about these Terms of Service, please contact us:
- Phone: (714) 561-0709
- Email: knockoutcleaners18@gmail.com
- Address: 4370 Holt Blvd, Montclair, CA 91763